Contact Support

We're here to help you succeed with Magoba. Get in touch with our support team for any questions or assistance you need.

Send us a Message

Fill out the form below and we'll get back to you within 24 hours.

Get in Touch

Choose the method that works best for you.

Email Support

support@magobapp.com

imaxinnovationhub@gmail.com

Response time: Within 24 hours

Phone Support

+256 782 804 992

+256 701 370 823

Mon-Fri: 9AM-6PM EAT

Live Chat

Available on our website

Mon-Fri: 9AM-6PM EAT

Business Hours

Monday - Friday
9:00 AM - 6:00 PM EAT
Saturday
10:00 AM - 4:00 PM EAT
Sunday
Closed

Frequently Asked Questions

Find quick answers to common questions

How do I reset my password?

Click on "Forgot Password" on the login page and follow the instructions sent to your email address.

Can I use Magoba on multiple devices?

Yes! Magoba is available on web, mobile (iOS/Android), and desktop (Windows) platforms. Your data syncs across all devices.

How do I backup my data?

Magoba automatically backs up your data to secure cloud servers. You can also export your data anytime from the settings menu.

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers for enterprise customers.

Is there a free trial available?

Yes! We offer a 14-day free trial with full access to all features. No credit card required.

How do I cancel my subscription?

You can cancel your subscription anytime from your account settings. Your access will continue until the end of your billing period.