Privacy Policy

Last updated: December 20, 2024

Introduction

At Magoba, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management suite.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Account Registration

When you create an account with us

Service Usage

When you use our business management services

Support Contact

When you contact our support team

Newsletter Subscription

When you subscribe to our updates

Surveys & Promotions

When you participate in our surveys

This information may include:

Name and contact information (email, phone, address)
Company information
Payment and billing information
Account credentials
Communication preferences

Business Data

We also collect and process business data that you input into our system, including:

Sales Data

Sales and inventory information

Financial Records

Financial transactions and records

Customer Information

Customer data and interactions

Employee Data

Staff information and records

Analytics

Business analytics and reports

Technical Information

We automatically collect certain technical information when you use our services:

IP address and device information
Browser type and version
Operating system
Usage patterns and preferences
Log files and error reports

How We Use Your Information

We use the information we collect to:

Service Provision

Provide and maintain our services

Transaction Processing

Process transactions and manage your account

Notifications

Send important updates and notifications

Customer Support

Provide customer support

Service Improvement

Improve our services and develop new features

Security

Ensure security and prevent fraud

Legal Compliance

Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

Cloud hosting providers
Payment processors
Email service providers
Analytics services
Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to:

Court orders or legal processes
Government investigations
Protection of our rights and property
Prevention of fraud or illegal activities

Data Security

We implement industry-standard security measures to protect your information:

SSL Encryption

256-bit SSL encryption for data transmission

Encrypted Storage

Encrypted data storage

Security Audits

Regular security audits and updates

Access Controls

Access controls and authentication

Secure Data Centers

Secure data centers with physical security

Data Retention

We retain your information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Your Rights and Choices

You have the following rights regarding your personal information:

Access

Request a copy of your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Portability

Export your data in a portable format

Objection

Object to certain processing activities

Withdrawal

Withdraw consent for data processing

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Analyze usage patterns
Improve user experience
Provide personalized content

You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy on this page
Sending you an email notification
Updating the "Last updated" date

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@magobapp.com
Phone: +256-782804992, +256-701370823
Address: 112327 Mackay Rd, Nateete, Kampala, Uganda