Terms of Service

Last updated: December 20, 2024

Agreement to Terms

By accessing and using Magoba Business Management Suite ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

Description of Service

Magoba is a comprehensive business management platform that provides:

Sales Management

Sales and customer management tools

Inventory Tracking

Inventory tracking and management

Financial Reporting

Financial reporting and analytics

Team Collaboration

Team collaboration features

Multi-Platform

Mobile and desktop applications

API Access

API access for integrations

User Accounts

Account Creation

To use our Service, you must create an account by providing accurate and complete information. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use
Ensuring your account information remains current

Account Security

You must use strong passwords and take reasonable steps to protect your account. We are not liable for any loss or damage arising from your failure to protect your account.

Acceptable Use

Permitted Uses

You may use our Service for legitimate business purposes in accordance with these Terms and applicable laws.

Prohibited Uses

You agree not to use our Service to:

Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit harmful or malicious code
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of the Service
Use the Service for any illegal or unauthorized purpose
Harass, abuse, or harm other users
Spam or send unsolicited communications

Subscription and Billing

Subscription Plans

Various plans with different features and limitations

Payment Terms

Billed in advance monthly or annually

Price Changes

30 days notice before price increases

Cancellation

Cancel anytime through account settings

Data and Privacy

Your Data

You retain ownership of all your business data

Data Processing

Processed according to our Privacy Policy

Data Export

Export your data anytime using built-in tools

Intellectual Property

Our Rights

Magoba content protected by intellectual property laws

Your Rights

You retain ownership of your business data and content

License to Use

Limited, non-exclusive license to use our Service

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:

Perform scheduled maintenance
Update or modify the Service
Suspend access for security reasons
Discontinue features or functionality

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Termination

Termination by You

Cancel subscription and contact support team

Termination by Us

Immediate termination for Terms violations

Effect of Termination

Data may be deleted per retention policy

Dispute Resolution

Governing Law

Terms governed by applicable jurisdiction laws

Dispute Resolution Process

Resolved through binding arbitration

Changes to Terms

We may modify these Terms at any time. We will notify you of any material changes by:

Posting the updated Terms on our website
Sending you an email notification
Displaying a notice in the Service

Your continued use of the Service after such changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of our Service.

Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@magobapp.com
Phone: +256-782804992, +256-701370823
Address: 112327 Mackay Rd, Nateete, Kampala, Uganda