Cookie Policy

Last updated: December 20, 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use our application. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

How We Use Cookies

We use cookies and similar technologies to:

Remember Preferences

Remember your login status and preferences

Analytics

Analyze how you use our website and services

Performance

Improve our website performance and functionality

Personalization

Provide personalized content and features

Security

Ensure security and prevent fraud

Advertising

Deliver relevant advertisements (if applicable)

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your login status.

Session Cookies: Temporary cookies that expire when you close your browser
Authentication Cookies: Keep you logged in during your session
Security Cookies: Help protect against security threats

Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often and if you get error messages. This helps us improve our website's performance.

Analytics Cookies: Track website usage and performance
Error Reporting Cookies: Help us identify and fix technical issues
Load Testing Cookies: Monitor website speed and responsiveness

Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your language preference or region.

Preference Cookies: Remember your settings and choices
Language Cookies: Store your language preference
Theme Cookies: Remember your display preferences

Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

Advertising Cookies: Display targeted advertisements
Social Media Cookies: Enable social media integration
Retargeting Cookies: Show relevant ads on other websites

Third-Party Cookies

We may also use third-party services that set their own cookies. These include:

Analytics Services

Google Analytics: Tracks website usage and performance
Hotjar: Provides user behavior insights
Mixpanel: Analyzes user interactions

Social Media Platforms

Facebook: Social sharing and login functionality
Twitter: Social media integration
LinkedIn: Professional networking features

Customer Support

Intercom: Live chat and customer support
Zendesk: Help desk and ticketing system

Cookie Duration

Cookies have different lifespans:

Session Cookies

Expire when you close your browser

Persistent Cookies

Remain on your device for a set period

Short-term Cookies

Last for a few hours or days

Long-term Cookies

Can last for months or years

Managing Cookies

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

Block all cookies
Block third-party cookies only
Delete existing cookies
Set up notifications when cookies are set

Browser-Specific Instructions

Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions

Opt-Out Tools

You can also use industry opt-out tools:

Google Analytics: Google Analytics Opt-out
Network Advertising Initiative: NAI Opt-out Tool
Digital Advertising Alliance: DAA Opt-out Tool

Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

You may need to log in repeatedly
Your preferences may not be saved
Some personalized content may not be available
Website performance may be affected

Mobile Applications

Our mobile applications may use similar technologies to cookies, such as:

Local Storage

Store data on your device

Device Identifiers

Unique identifiers for analytics

Push Tokens

Enable push notifications

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

Posting the updated policy on our website
Sending you an email notification
Displaying a notice in our application

Your Consent

By continuing to use our website and services, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@magobapp.com
Phone: +256-782804992, +256-701370823
Address: 112327 Mackay Rd, Nateete, Kampala, Uganda